Frequently Asked Questions
If you can’t find the answer to your question below, feel free to contact us!
Our tours operate on a ‘pay‑what‑you‑think-it’s-worth’ basis. It is free to register for the tours and to participate. At the end of your tour we invite you to tip your guide what you think the tour was worth to show your appreciation. Most guests choose to tip €10-30 per person.
No, walk‑ins are welcome! That said, spots are limited, especially in peak season. We try to keep our groups small (no more than 25 guests). We strongly recommend reserving online to secure your spot and avoid disappointment on the day.
Our tours begin at the entrance/exit to the Brandenburger Tor S-Bahn Station closest to the Brandenburg Gate. You can find our orange umbrellas on the Unter den Linden in-between the Hotel Adlon and Starbucks cafe.
Our guides will wait at the meeting point for 5 minutes after the official starting time. If you are more than 5 minutes late, you can find your guide walking through the middle archway of the Brandenburg Gate approximately 10-20 minutes after the start of the tour.
We go rain or shine, weather is part of Berlin’s charm. We only cancel if conditions are unsafe. Dress appropriately (layers, waterproofs, umbrellas, comfy shoes) and check the forecast beforehand.
Our tours are 2 hours long and we normally cover approximately 4km on foot. Some guides choose to include a small break on their tours. If you need a break during your tour, please speak directly to your guide on the day.
Absolutely! We welcome families on our tours. Well-behaved pets are also okay. All our tours are wheelchair accessible. If you have any concerns, please let us know in advance for full support.
Our tours are designed for solo travelers, couples and small families. For groups of 6 adults or more, we ask for a €15 per person fee to secure your spot. This helps us manage group sizes, ensure availability, and provide a great experience for everyone. If you’d prefer a more tailored experience, we also offer private tours that can be customised to your interests and schedule. Simply get in touch to arrange your group booking.